Understanding Pharmacoequity and Social Determinants of Health (SDOH)

Healthcare should be accessible to everyone, yet language barriers often prevent individuals from receiving proper medication counseling and healthcare services. Pharmacoequity—ensuring that all patients have fair and just access to medications and pharmacy care—plays a crucial role in improving health outcomes, particularly for non-English-speaking communities.

At Aviva Pharmacy, we recognize that effective healthcare starts with communication. That’s why we proudly offer multilingual counseling services in Cambodian, Lao, Thai, Farsi, Spanish, and Vietnamese to better serve our diverse community.

Why Language Access in Pharmacy Matters

Patients who speak languages other than English often face significant healthcare disparities, including:

• Difficulty understanding medication instructions, leading to improper use and potential adverse effects.

• Limited access to preventive care and chronic disease management.

• Barriers to medication adherence due to misunderstandings about dosing, side effects, or drug interactions.

• Hesitancy to seek medical attention due to fears of miscommunication.

By offering pharmacy services in multiple languages, Aviva Pharmacy eliminates these barriers, ensuring that every patient has access to the information they need in a language they understand.

How Aviva Pharmacy Supports Multilingual Patients

At Aviva Pharmacy, our multilingual staff provides personalized medication counseling in the preferred language of our patients, allowing them to:

• Understand their medications – including proper dosing, potential side effects, and interactions.

• Feel empowered in their healthcare journey – by asking questions and making informed decisions about their treatment.

• Improve adherence and health outcomes – through clear and culturally appropriate communication.

Common Services We Offer in Multiple Languages:

✔ Medication Therapy Management (MTM) – Reviewing medications for safety and effectiveness.

✔ Chronic Disease Support – Helping patients with diabetes, hypertension, and asthma manage their conditions.

✔ Vaccination Counseling – Providing information on flu, RSV, pneumonia, and COVID-19 vaccines.

✔ Prescription Assistance – Helping patients understand their prescriptions and insurance coverage.

✔ Over-the-Counter (OTC) Recommendations – Guiding patients on safe OTC medication use.

Breaking Barriers, One Conversation at a Time

By offering multilingual pharmacy counseling, Aviva Pharmacy is committed to closing health equity gaps and improving access to essential healthcare services. Whether you or a loved one speaks Cambodian, Lao, Thai, Farsi, Spanish, or Vietnamese, you can count on our pharmacy team to provide the care and guidance you deserve.

Visit Aviva Pharmacy Today!

If you or someone you know could benefit from our multilingual pharmacy services, visit Aviva Pharmacy or call us today. We’re here to ensure that language is never a barrier to better health.